Privacy Policy

1. Introduction and Scope

HYXVEK LLC respects the privacy of every person who visits this website, submits an enquiry or engages the Company for professional services. This Privacy Policy describes the practices that apply to personal information collected through the website at hyxvek.lat, through email correspondence, through telephone contact and through the delivery of computer integrated systems design services. The Company is located at 3525 S 2200 W APT 1, West Valley, 84119-7160, United States (US).

This policy applies to visitors, prospective clients, current clients, suppliers and any other person who interacts with the Company online or offline in connection with the services described on this website. Where the Company acts as a processor on behalf of a client, the client remains responsible for the underlying personal data and the Company processes that data only under the instructions of the client and the terms of the applicable services agreement.

By using this website or submitting information to the Company, the visitor acknowledges that the visitor has read this Privacy Policy. If a visitor does not agree with these practices, the visitor should not use the website or submit personal information. This introduction briefly names the developer Hyxvek, who prepared the policy content, and the Company, which controls the information described here.

2. Information the Company Collects

The Company collects several categories of information depending on how a person interacts with the website and the business. Not every category applies to every visitor. The Company limits collection to what is reasonably necessary for the stated purpose.

Information provided directly

• Name, employer and job title when a person submits a contact form or sends an email.
• Email address and telephone number used to reply to an enquiry or coordinate a project.
• Subject line and message content describing a line, a fault, a bottleneck or an intended outcome.
• Site address and technical details about controllers, networks and equipment when a project requires them.
• Billing and payment details when a client engages the Company for paid services.

Information collected automatically

• Internet protocol address and approximate geographic region derived from it.
• Browser type, operating system, device type and screen size.
• Pages visited, time spent on each page and the referring address.
• Server logs recording request times and response codes for security and diagnostics.

The Company does not intentionally collect sensitive categories such as health data, precise location tracking, biometric identifiers or information about political and religious beliefs. Visitors should avoid sending sensitive personal information through the contact form or by email.

3. How Information Is Collected

Information reaches the Company through several channels. The most common channel is the contact form on this website, which prepares a message that is delivered to the Company by email. The Company also receives information when a person writes directly to admin@hyxvek.lat, calls +18129919650 or provides a business card at a site visit or trade event.

Technical information is collected automatically by the web server and by any privacy respecting measurement tools the Company chooses to deploy. The Company does not use hidden tracking pixels, does not build advertising profiles across unrelated websites and does not purchase personal information from data brokers. Any automatic collection is limited to what keeps the website secure, available and useful.

When a client engages the Company, additional information may be collected during pattern reviews, bench builds and commissioning. This often includes equipment inventories, network diagrams and maintenance records. Such information is handled under the confidentiality terms of the applicable services agreement and this Privacy Policy.

4. Why the Company Uses Information

The Company uses personal information for clear and limited purposes. Each purpose is connected to a legitimate business need and is described below so that visitors and clients understand the reason their information is held.

• To reply to enquiries and schedule pattern reviews.
• To prepare proposals, scopes of work and service agreements.
• To deliver, commission and support the integrated systems services described on this website.
• To maintain accurate records of projects, calibrations and handover documentation.
• To send service updates, appointment reminders and invoices.
• To protect the website, detect abuse and maintain system security.
• To meet accounting, tax and legal obligations that apply to the Company.
• To improve the clarity and usefulness of the website content over time.

The Company does not sell personal information and does not rent contact lists. Information is used only for the purposes stated here or for a purpose that is clearly disclosed at the moment of collection.

5. Legal Bases for Processing

Where applicable law requires a legal basis for processing, the Company relies on one or more of the following grounds. The specific basis depends on the context of the interaction and the nature of the information involved.

Consent applies when a person voluntarily submits a contact form, subscribes to an update or agrees to receive marketing communication. A person may withdraw consent at any time by writing to admin@hyxvek.lat. Contract applies when processing is necessary to prepare or perform a services agreement. Legitimate interests apply to website security, fraud prevention, service improvement and the normal operation of a professional services business, provided those interests are not outweighed by the rights of the individual. Legal obligation applies to record keeping, tax reporting and responses to lawful requests from public authorities.

6. Cookies and Similar Technologies

This website is designed to function with minimal reliance on cookies. A cookie is a small text file placed on a device by a web server. The Company may use a small number of essential cookies to support basic site behaviour such as remembering a navigation preference during a single visit. Essential cookies are required for the website to work correctly and cannot be disabled without affecting functionality.

Where optional cookies are used for measurement, the Company selects configurations that avoid invasive tracking and, where available, honours browser level signals that limit tracking. Visitors may control cookies through their browser settings, including deleting existing cookies and blocking future ones. Blocking essential cookies may cause parts of the website to behave unexpectedly.

The Company does not use cookies to serve targeted advertising and does not share cookie data with advertising networks. Any change to this approach would be reflected in an update to this Privacy Policy before the change takes effect.

7. Analytics and Performance Data

The Company may collect aggregated performance information such as page load times, error rates and the most visited sections of the website. This information helps the Company keep the site fast and identify content that visitors find useful. Aggregated data is not used to identify any individual and is retained only as long as it serves a legitimate operational purpose.

Where the Company uses a measurement tool, the tool is configured to minimise personal data, for example by truncating internet protocol addresses and disabling cross site tracking. Server logs are kept for a short period for security and diagnostics and are then deleted or anonymised in the normal course of operations.

8. How Information Is Shared

The Company shares personal information only in the limited circumstances described in this section. The Company does not sell personal information. The Company does not trade contact details. The Company does not disclose client project information to competitors.

• With service providers who support the operation of the website, email and accounting systems, under confidentiality obligations.
• With professional advisers such as accountants and legal counsel when required for legitimate business purposes.
• With a client when the information belongs to that client and disclosure supports delivery of the agreed services.
• With public authorities when the Company is required by law or valid legal process to disclose information.
• With a successor entity in the event of a merger, acquisition or transfer of business assets, subject to continued protection of the information.

Before any disclosure beyond these categories, the Company considers the purpose, the sensitivity of the information and the protections available at the destination. Where a disclosure is not required by law, the Company seeks to notify affected individuals when practical.

9. Service Providers and Processors

The Company works with a small number of vendors to run its website and business systems. These vendors may include a web hosting provider, an email provider, an accounting platform and remote support tooling. Each vendor is selected with attention to security and privacy practices and is bound by contractual terms that limit the use of information to the services provided.

Hosting providers process server logs and may store backups that include enquiry data. Email providers process message content and metadata so that the Company can reply and keep records. Accounting platforms process billing information for invoicing and tax compliance. Remote support tooling is used only during active client engagements and only with client awareness.

The Company reviews its vendor list periodically and removes providers that no longer meet the standards applied to information protection. Visitors and clients may request a current list of processor categories by writing to admin@hyxvek.lat.

10. Data Retention

The Company keeps personal information only as long as it is needed for the purpose that justified collection, or as long as the law requires. Retention periods differ by category of information and by the nature of the relationship.

• Enquiries that do not lead to an engagement are typically deleted within twenty four months.
• Project records for active and completed engagements are kept for the duration of the relationship and a defined period afterward for warranty and reference purposes.
• Billing and tax records are kept for the period required by applicable law.
• Server logs are kept for a short operational period and then deleted or anonymised.

When a retention period ends, information is securely deleted or irreversibly anonymised. Where deletion is not immediately possible because of backup cycles, the information is isolated from active use until the backup expires and is not processed for any other purpose in the meantime.

11. Data Security

The Company applies technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure and destruction. These measures reflect the size and nature of the business and the sensitivity of the information held.

• Access to information is limited to personnel who need it for a defined business purpose.
• Accounts are protected with strong authentication and are reviewed when roles change.
• Data in transit is protected using current encryption standards where systems support them.
• Devices that access company systems are kept current with security updates.
• Personnel receive guidance on handling information and recognising suspicious requests.

No method of transmission or storage is perfectly secure. While the Company works to protect information, it cannot guarantee absolute security. If a breach affecting personal information occurs, the Company will investigate promptly, take steps to contain and remediate the incident and notify affected individuals and authorities as required by applicable law.

12. International Data Transfers

The Company operates from the United States, and information submitted through this website is generally processed within the United States. Some service providers may store or process information in other countries. When information is transferred across borders, the Company takes steps to ensure that appropriate safeguards are in place, such as contractual protections and vendor due diligence.

Visitors and clients located outside the United States should understand that their information may be processed in a jurisdiction with different privacy rules than their own. The Company selects providers that offer reasonable protections and limits transfers to those that serve a legitimate operational need.

13. Privacy for Children

This website and the services of the Company are intended for businesses and professional users. They are not directed to children, and the Company does not knowingly collect personal information from children. If the Company learns that information from a child has been collected without appropriate consent, the Company will delete that information promptly.

Parents and guardians who believe that a child has provided information to the Company should contact admin@hyxvek.lat so that the matter can be reviewed and, where appropriate, the information removed. The Company encourages families to discuss online privacy and to supervise the use of professional websites by minors.

14. Rights of Visitors and Clients

Depending on the jurisdiction, individuals may have specific rights regarding their personal information. The Company respects these rights and will respond to verified requests within the time limits required by applicable law. The rights below describe the general position of the Company and may be supplemented by regional notices later in this policy.

• The right to know what information is held and how it is used.
• The right to request a copy of personal information in a portable format.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion where no overriding legal or contractual basis requires retention.
• The right to object to or restrict certain processing activities.
• The right to withdraw consent where processing is based on consent.
• The right not to be discriminated against for exercising privacy rights.

15. How to Exercise Privacy Rights

To exercise any right described in this policy, a person may write to admin@hyxvek.lat or send a letter to HYXVEK LLC, 3525 S 2200 W APT 1, West Valley, 84119-7160, United States (US). The request should state the right being exercised and include enough information for the Company to verify identity and locate the relevant records.

The Company will acknowledge the request, review the records and respond within the period required by applicable law. Where a request cannot be fulfilled in full, the Company will explain the reason, such as a legal retention obligation or the need to protect the rights of another person. The Company does not charge a fee for a reasonable number of requests, though a reasonable fee may apply to requests that are manifestly unfounded or excessive.

16. Marketing and Communications Choices

The Company may send service related communication to clients and professional updates to people who have expressed interest. Every marketing message includes a simple way to opt out, and the Company honours opt out requests promptly. Opting out of marketing does not stop transactional messages that are necessary to deliver a service, such as appointment confirmations or invoices.

A person may change preferences at any time by writing to admin@hyxvek.lat. The Company keeps a minimal record of opt out requests so that the preference is respected in future, and that record is used for no other purpose.

17. Third Party Links and Services

This website may link to third party websites or services that the Company does not control. When a visitor follows such a link, the privacy practices of the destination apply. The Company is not responsible for the content or practices of third party sites and encourages visitors to review the privacy notices of any site they visit.

Where the Company integrates a third party tool into a client project, the tool is governed by its own terms and the client is informed of the relevant vendor during the pattern review. The Company selects tools with reasonable privacy practices but cannot guarantee the behaviour of an independent provider.

18. Do Not Track Signals

Some browsers offer a do not track setting that asks websites not to track a visitor across time and across sites. Because there is no consistent industry standard for interpreting such signals, this website does not currently respond to do not track headers. The Company minimises tracking regardless, and any future change to this position will be described in an update to this policy.

19. Changes to This Privacy Policy

The Company may update this Privacy Policy to reflect changes in law, technology or business practice. When a material change is made, the Company will revise the effective date at the top of the page and, where appropriate, provide additional notice such as a message on the website or an email to clients.

Continued use of the website after an update takes effect indicates acceptance of the revised policy. Visitors who do not agree with an update should stop using the website and may contact the Company to discuss the information held about them.

20. How to Contact the Company

Questions, concerns and requests regarding this Privacy Policy may be directed to the Company using the details below. The Company takes privacy seriously and will work to resolve any concern in a fair and timely manner.

• Company: HYXVEK LLC
• Address: 3525 S 2200 W APT 1, West Valley, 84119-7160, United States (US)
• Email: admin@hyxvek.lat
• Phone: +18129919650
• Website: https://www.hyxvek.lat

If a concern cannot be resolved directly, a person may have the right to lodge a complaint with the relevant supervisory authority in the applicable jurisdiction.

21. Additional Notices for Specific Regions

Residents of certain regions may have additional rights under local law. The Company extends the core protections described in this policy to all visitors and clients and supplements them where local law requires. This section summarises the general approach without replacing any mandatory statutory notice.

California residents

California residents may request disclosure of the categories of personal information collected, the sources of that information, the business purposes for collection and the categories of third parties with whom information is shared. The Company does not sell personal information as that term is defined under California law. Requests may be submitted using the contact details in this policy.

European economic area and United Kingdom residents

Individuals in these regions may have rights of access, rectification, erasure, restriction, portability and objection, and may withdraw consent at any time. The Company processes such requests under the legal bases described earlier in this policy and provides information about transfers outside the region on request.

Other jurisdictions

Where other privacy statutes apply, the Company will honour the rights they create to the extent required. A person who is unsure which rules apply may contact the Company and the request will be routed to the appropriate process.

22. Definitions Used in This Policy

For clarity, several terms are used consistently throughout this policy. The Company means HYXVEK LLC, its personnel and the systems it operates. Personal information means information that identifies or can reasonably be linked to an individual. Processing means any operation performed on personal information, including collection, storage, use, disclosure and deletion. Visitor means a person who accesses the website without necessarily engaging the Company. Client means a person or organisation that has entered into a services agreement with the Company. Services mean the computer integrated systems design and related professional services described on this website.

References to applicable law mean the privacy and data protection statutes that govern the Company and the individual concerned. Where a term used in this policy has a specific meaning under applicable law, that meaning prevails for the purpose of the relevant obligation. This policy is governed by the same framework as the Company terms of service, and any conflict between the two is resolved in favour of the more protective obligation for the individual.

The Company remains committed to handling information with care, transparency and respect. Every practice described in this policy exists to ensure that visitors and clients can engage with confidence and that information is used only in ways that serve the relationship.